Privacy Policy of Moteed Ltd
Effective Date: 6th March 2025
1. Introduction Welcome to Moteed Ltd (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
2. Information We Collect We may collect and process the following types of personal data:
Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
Vehicle Information: Registration details, service history, and booking preferences.
Payment Information: Billing details and transaction history.
Technical Data: IP address, browser type, device information, and usage data from our website and application.
Communication Data: Messages, emails, and customer support inquiries.
3. How We Use Your Information We use your personal data for the following purposes:
To provide and manage our booking platform services.
To communicate with you regarding bookings, inquiries, and customer support.
To process payments and manage transactions.
To improve our services, website, and user experience.
To comply with legal obligations and regulatory requirements.
To send marketing communications where consent has been given.
4. Data Sharing and Third-Party Services We do not sell or rent your personal data. However, we may share your information with:
Service Providers: MOT garages and service stations for booking and service fulfillment.
Payment Processors: Secure third-party payment gateways for transactions.
Legal and Regulatory Authorities: When required by law or to protect our legal rights.
Marketing Partners: With consent, for promotions and advertisements.
5. Data Security We implement appropriate technical and organizational measures to protect your data from unauthorised access, loss, or misuse. However, while we strive to protect your personal data, no online platform can be 100% secure.
6. Your Rights You have the following rights regarding your personal data:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal obligations).
Objection: Object to processing for marketing purposes.
Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at info@moteed.co.uk.
7. Retention of Data We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Us If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Moteed Ltd
Registered Address: Gemma House, 39 Lilestone Street, Marylebone, London, NW8 8SS
Email: info@moteed.co.uk
Phone: +44 74601 24817
By using our services, you acknowledge that you have read and understood this Privacy Policy.